QUESTIONS ABOUT...
What is SpeedyFinger.com?
SpeedyFinger.com is a new kind of auction experience.
Our auctions feature only brand new merchandise! Everything we sell is factory sealed. No used, refurbished, or returned stuff here!
All of the auctions start at just $0.01 and bids cost only $0.50 each, (less than most other penny auction sites), giving you a chance to walk away with some fantastic bargains!
Click HERE to learn more!
How is SpeedyFinger different?
NO TIMERS
If you have bid on other auction websites you know what a pain the timers can be. With most sites additional time is added to the timer each time someone places a bid – This allows the auctions to go on for hours!!! Sure, we all would sit in front of our computer for 3 hours if it meant getting a GREAT deal, but at SpeedyFinger.com you can get the same great deals without sitting glued to your computer for hours on end…
Also, if you have participated in other penny auction sites, you know that timers are very often glitchy at best, and downright fail at the worst. Many auctions have gone on for hours just to have the timer fail and the site cancel the auction completely! What a waste of your time!!!
NO “BOTS” or “SHILLS”
Many penny auction sites have been caught cheating their users! At SpeedyFinger.com, our business model is different in a way that allows us to still offer fantastic deals on quality merchandise without having to resort to cheating.
AUCTIONS 24/7
Many penny auction sites only run a few auctions a day and only during peak times of the day. They do this to make sure there is plenty of competition to drive the price up. At SpeedyFinger.com, we have 9 auctions going 24 hours a day, 7 days a week. Bid on great merchandise when it is convenient for YOU!
“BID BLITZ” FEATURE
Many of our users have a strategy of only bidding on an auction when the price gets to a certain point. (See our section called “Strategies”) To aid these users in this strategy we developed the Bid Blitz.
When a user hits the “Bid Blitz” button, the auction will temporarily lock all other users out of that particular auction. Then, multiple bids will be placed automatically for the user. The price of the auction will go up by $.01 with each bid placed until the reserve price is met. At that point, the user can purchase the item for the reserve price. If there are not enough bids in the users account to get to the hidden reserve, the auction will be reopened to all users at the new current price. For more on this see our section titled, "Bid Blitz"
NO WIN LIMITS
Because of our unique model, we do not have to impose limits on our users! You can win as many auctions as you wish. One thing to note: From time to time, some of our auctions are designated as “Beginner’s Only” auctions which means that only those users who have not won an auction yet are eligible to bid on that particular auction.
NO POWERBIDDERS
With traditional penny auction sites, one of the only strategies to win consistently was to bully or intimidate other users. These “PowerBidders” would use an insane about of bids to win an item just to make the statement, “Hey, remember my name and do not think about going against me next time.” At SpeedyFinger.com, by virtue of the way our auctions are set up, these forceful bidding strategies do not work here.
TRADE WON ITEMS FOR BIDS
If you win an item but decide you would rather have more bids added to your account instead, we can do that! Just send us an email right after you have won the item, and we will credit your account with bids after you have made payment. Please include your name and the auction number in the email.
The number of bids you will receive is based on the value of the item. Currently bids cost $.50 each, so with a little math you can figure out how many bids you will receive. Example: If you win a $100 item, you can exchange that for 200 bids.
RETURN BIDS FOR CASH
Unlike many other auction sites, we will allow you to return your bids for a refund. There are a few conditions though:
1) Because of the costs related to processing refunds, returned bids will be credited at only $.40 apiece.
2) We do not process returns of less than 25 bids.
3) To combat fraud, refunds of bids may take up to 60 days to process.
4) Only bids that were purchased or won are eligible. Promotional bids can NOT be refunded for cash.
OTHER THINGS THAT SET US APART…
WE SHIP FAST! Most orders go out within 24 hours of payment!
We do not charge ridiculous shipping rates. In fact, most items ship for FREE!
· Excellent customer service. We are available by phone or email and try to respond to each and every use as quickly as humanly possible! We value your business!!!
How can you sell such great items so cheap?
When gift cards sell for under $1.00 and Apple iPods go for as little as $5, you might wonder how we do it.It starts with users who purchase bids for 50 cents apiece. These bids are used to compete for amazingly low-priced products. Each time a user bids, one of these bids is deducted from their account. It is the money that we take in from these bids that allow us to let such fabulous, brand new merchandise go for far less than you can find it anywhere else.
How do I bid on SpeedyFinger.com?
Bidding on SpeedyFinger is easy! Just follow these four simple steps:
- Register for free.
- Load up your account with bids.
- Pick an auction.
- Bid and win!
Register for free.
If you want to bid, you´ll first need to register. Registration is free and easy. As part of the registration process, you will need to confirm your email address by clicking on the link in the confirmation email sent to your account.
Once you´ve done this, you are registered!
Load up your account with bids.
Each bid costs just $0.50, and are available in BidPacks of 25, 50, 100 and 250. Pick the size of BidPack you want and decide how you want to pay: either with a credit or debit card, or via PayPal.
Pick an auction.
What will it be? A brand new 42" plasma TV? The latest laptop computer? Or maybe a gift card to your favorite restaurant? Pick your product and go for it! You'll always find a wide selection of exciting auctions on the homepage.
Bid and win!
Here we go - you´re now ready to take part in your first auction. Just click on the "Bid" button until the reserve is met, and the item is yours!
What is the Bid Blitz feature?
Many of our users have a strategy of only bidding on an auction when the price gets to a certain point. To aid these users in this strategy we developed the Bid Blitz.
When a user hits the “Bid Blitz” button, the auction will temporarily lock all other users out of that particular auction. Then, multiple bids will be placed automatically for the user. The price of the auction will go up by $.01 with each bid placed until the reserve price is met. At that point, the user can purchase the item for the reserve price. If there are not enough bids in the user's account to reach the hidden reserve price, the auction will be reopened to all users at the new price.
I did not win the auction. Do I get my bids back?
Any bids placed during an auction are considered "used" and will not be returned to your account, whether you win the auction or not. This is an inherent feature of our site and is explained in our Terms and Conditions. This policy is what allows us to offer items at such low auction end prices. The amount of bids we collect during an auction covers the cost of the item for us.
How do the auctions work?
First things first…
To participate in an auction, you must first register. Registration is fast and easy. Simply click on the “Register Me” button on the main page.
After you have completed registration, you need to buy bids. Bids cost $.50 each and come in various Bid Pack sizes. Every time you place a bid on an auction, that bid is deducted from your bid balance. Bids can be purchased using your credit card or with a PayPal account.
Loaded up on bids? Okay, time to pick an auction you want to bid on...
You will see nine different auction boxes at any given time. You can bid on as many of these auctions as you’d like.
Don’t see anything you want to bid on? Remember, any item that you win can be exchanged for more bids that you can use at a future date.
Our members normally utilize one of two different strategies:
1) Pick newly listed auctions. Because the reserve is randomly set, that iPod up for auction is just as likely to go for $.05 as it is for $20.00. A few well placed bids early in an auction can score a tremendous bargain.
2) Watch for auctions that are getting close to ending. Each auction has a hidden reserve price that must be met before the item sells. Each auction has a posted range that gives you an idea of what the reserve is set at. By comparing the current price to this range you can pinpoint an optimal time to bid.
Now it’s time to place some Bids…
You can bid on an auction from the main page, or you can access the auction through the subpage by clicking on the auction picture. (It is recommended that you bid on auctions through the subpage.) Remember: Every time you place a bid, it is taken out of your bid account and cannot be reused or returned.
There are 2 ways to bid:
1) Single Bid – Simply click on the “BID” button and you will increase the price of the auction by $.01. If this new price matches the reserve price, YOU WIN! If the new price does not match the reserve price, you can bid again.
2) Bid Blitz – This is a unique feature to our site that allows for a great strategy. When you Bid Blitz, you lock all other bidders out from that auction and fire off bids from your account until the reserve price is hit. This is a great feature to use on auctions in which the price is getting close to the high end of the reserve range. You can read more about this feature under FAQ section.
You won?!?! Sweet, here’s what you do…
We will immediately send you an email asking you to accept your win. Once you do this, you will be redirected to pay for the item. Once you have paid for the item using our secure credit card processor we ship you the item, usually within 24 hours.
Additional stuff…
SpeedyFinger.com is different than any other online auction you have participated in before. This is not eBay©.
· All merchandise is brand new, factory sealed.
· There are no timers. The auction does not end until the reserve is met.
· While the item’s final price is super cheap, remember it does cost $.50 to place a bid.
Before purchasing bids, we recommend that you watch the auctions for a little while and make sure you completely understand how our auctions work! We occasionally offer “Bid for Free” auctions that allow you to try us out before you invest in any bids. Thank you for visiting SpeedyFinger.com.
For more information please visit our FAQ section.
Tell me about shipping charges.
Shipping charges are located on the details page. You can reach the details page by clicking on the item up for auction.
The charges shown upon winning an auction are for delivery to addresses within the continental United States only. Please note that if you live in Alaska or Hawaii, there will be additional shipping charges on items you win.
If you have a P.O. BOX, please contact customer service to make alternate shipping arrangements.
Again, at this time we only ship to the United States.
When can I expect my item?
Delivery times will vary for the different items that we auction. Most of our items are shipped directly from our suppliers, with the majority of orders arriving within 14 business days of payment.
We try to let you know as soon as your item has been shipped. If an item has not been received within 14 business days, please contact us at Support@speedyfinger.com.
Important: We work hard to make sure that all items are shipped in a timely manner; however there are times when an item may be temporarily unavailable. In this case we will contact you when we have an estimated ship date.
The item I won is faulty. What do I do?
Occasionally an item might not work or may get damaged in transit. If this has happened, our goal is to resolve your problem as quickly as possible. If an item is not working, it can sometimes be useful to check the manufacturer's website or call their helpline for assistance. Many of the most common problems are easily solved without having to return the product.
For damaged items, please contact us at Support@SpeedyFinger.com. Please give us the auction ID, as this will help us to deal with your problem more quickly.
We work with different suppliers who are happy to help identify any problems and to replace faulty items if necessary.
Important: Please don't return the item back to us without first contacting us - this is likely to delay the time it takes to replace your item if it is damaged.
Can I return my won item?
If for whatever reason, you decide that you do not want the item you received, please contact us at Support@SpeedyFinger.com and we’ll help out with the return process. Items may only be returned within 21 days of when you received the item. Please have available the auction ID and your username as this information will help us resolve your return more quickly.
We can only offer a refund on the price you paid for the item as well as shipping costs. We cannot offer you a refund on the bids that you placed on the auction.
Can I get a refund on my bids?
Unlike many other autcion sites, we will allow you to return your bids for a refund. There are a few conditions though:
1) Because of the costs related to processing refunds, returned bids will be credited at only $.40 apiece.
2) We do not process returns of less than 25 bids.
3) To combat fraud, refunds of bids may take up to 60 days to process.
4) Bids purchased or won through a Bid Pack auction are eligible, promotional bids are not.
If you have any questions, please contact us at support@speedyfinger.com.
Email SpeedyFinger.com
through The Customer Support Center:
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